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    Can I redirect a user to a different form based on selection?

    Asked by SunbridgeInstitute on January 08, 2016 at 02:48 PM

    In the form below I am using iframe embed, but becase the form is so long, I'm feeling like it is not very user-friendly. I would rather redirect the user to a different url so everything is simpler for them. Is there any way to do that? Thank you so much!

    Page URL:

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    JotForm Support

    Answered by EltonCris on January 09, 2016 at 04:19 AM
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    Answered by SunbridgeInstitute on January 09, 2016 at 07:25 PM

    This is brilliant! I wish that this option had been suggested to me when I was directed how to set up multiple payment options. Because of JotForm's limitation of having only one payment tool per form, you guys have been suggesting to use the iframe embed as a way to get around it, but this is confusing for set-up and also confusing for the end-users (when it is a complex form).

    This solution is clean and simple for me to set up, and easier/more intuitive for the end-user.

    What I did was set up a primary page, basically asking which payment method, then I changed the text on the end button from "submit" to "next." Then I redirect to the next form using the Conditions. (I also had to turn off the email notification of submission.)

    The user will think that they are just going to the next page of a form, when they are really being redirected.

    I think this is a much, much better solution than the ones you guys have been suggesting. It solves many problems for me, regarding background images of the iframe embed, and widths not jiving with each other, and scrolling within iframe, and the "preview answers" screen jumping to the bottom instead of the top where it should be.

    Maybe you can add this option to the primary tutorial on multiple payments. If I had known this, it would have saved me a TON of time in creating my complex form.

    Thank you so much for this awesome solution! 

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    JotForm Support

    Answered by EltonCris on January 09, 2016 at 09:24 PM


    We are truly sorry to hear that. I think some of us are aware of this alternative, apologies if none of us were able to point this workaround. You are also right that this should be on the multiple payment guide as well so users will have the options to choose which workaround that works best on their requirements. We will update that guide accordingly.

    Thanks and Regards!