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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Prevent sub-users from deleting submissions when "view submissions" permission is checked

    Asked by tarbellforms on January 08, 2016 at 03:04 PM

    I'm aware that we can share form submission by making them public which prevents viewers from deleting however a lot of users here seem to need the Sub User accounts w/ "View Submissions" selected, to actually do what is says... JUST VIEW, NOT EDIT/DELETE. 

    Usually, "View" implies just that.. viewing. So I HOPE the developers deem this feature as important enough to implement. This way, the users whom I give a sub user account to will be able to view all submission w/o me having to select each form one by one, make it public, set a password, copy the link, then email that link to a user for them to view and not delete submissions.

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    JotForm Support

    Answered by EltonCris on January 09, 2016 at 04:47 AM


    I think that's a good reason to separate both "view submission" and "delete submission" permissions. I have raised this as a feature request. You will be informed here once this is rolled out if ever this gets considered to be implemented in the future.

    Thank you!

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    Answered by UECoJotFormAdmin on February 01, 2017 at 04:17 PM

    +1 for this feature request - I've since learned about the public sharing via this article https://www.jotform.com/help/199-How-to-Share-Form-s-Submissions-Page. That works pretty well, but it's not exactly what I'd really like.

    We're a new user. We have the same desire to provide View-only (e.g. Read-only) access to form submissions. 

    It's scary that "viewers" have access to the "Delete All" button.

    FWIW, we're blown away by the product. Congrats on the 4.0 release.



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    JotForm Support

    Answered by EltonCris on February 01, 2017 at 04:39 PM


    We have moved your request to a separate thread here https://www.jotform.com/answers/1053939 so once this is implemented, you will get updates via your thread.

    And thanks for your remark. Glad you like the 4.0 version :)