How can I upgrade?

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    trodriguex
    Asked on January 08, 2016 at 05:27 PM

    Hello:

     

    I paid for a year subscription today... the bronze level and now realize that I will need the next level.  Is there a way to pay the additional fee that I would owe at the reduced rate I received today?

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    Welvin
    Answered on January 09, 2016 at 11:18 AM

    I think we have already ended up the year-end and new year sale. I will have to refer this to our team manager. We'll let you know here. 

    Or, try to check your email for the link to upgrade. Click the Silver Plan and see if the price remains the same, less 50%. If yes, you can proceed. If not, let us now here.

  • Profile Image
    trodriguex
    Answered on January 09, 2016 at 12:46 PM
    I cannot... Would like to.
    Thank you.
    Terri
    Sent from my IPhone
    ...
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    Kevin_G
    Answered on January 09, 2016 at 08:30 PM

     Hi,

    I see you are paying using PayPal, if you want to purchase a new subscription you will need to cancel the current one.

    Also, I checked our pricing page and  I can see the 50% off is still there, you can purchase your new subscription and receive the discount.

    Let us know if you will proceed and if you cancelled your current subscription.

    Thanks.

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    Jeanette
    Answered on January 14, 2016 at 11:45 AM

    Unfortunately the offer is no longer available,