- trodriguexAsked on January 08, 2016 at 05:27 PM
I paid for a year subscription today... the bronze level and now realize that I will need the next level. Is there a way to pay the additional fee that I would owe at the reduced rate I received today?
- JotForm SupportWelvinAnswered on January 09, 2016 at 11:18 AM
I think we have already ended up the year-end and new year sale. I will have to refer this to our team manager. We'll let you know here.
Or, try to check your email for the link to upgrade. Click the Silver Plan and see if the price remains the same, less 50%. If yes, you can proceed. If not, let us now here.
- trodriguexAnswered on January 09, 2016 at 12:46 PMI cannot... Would like to.
Sent from my IPhone
- JotForm SupportKevin_GAnswered on January 09, 2016 at 08:30 PM
I see you are paying using PayPal, if you want to purchase a new subscription you will need to cancel the current one.
Also, I checked our pricing page and I can see the 50% off is still there, you can purchase your new subscription and receive the discount.
Let us know if you will proceed and if you cancelled your current subscription.
- JotForm Support ManagerJeanetteAnswered on January 14, 2016 at 11:45 AM
Unfortunately the offer is no longer available,