- SOLO2016Asked on January 08, 2016 at 05:49 PM
I need to upgrade plans soon, but I need to know, how many payment submissions are allowed on the Bronze Plan, Silver, Gold, Platinum etc? I can't find this detail anywhere on your website.
Many thanks in advance for your answer!
- JotForm SupportJanAnswered on January 09, 2016 at 11:49 AM
Sorry for the confusion. In our pricing page, the Bronze plan shows that you will have 1,000 submissions and that includes the payments. It means that you can receive 1,000 payments on your account.
Let us know if you have any questions. Thank you.
- SOLO2016Answered on January 09, 2016 at 05:46 PMThanks so much for this info. If I upgrade to Bronze and then go over 1000 without realising it (for example very suddenly from say 800 to 1001 in the space of a couple of days) will I be given the option of upgrading, without losing the 1-2 submissions that went over, or will I lose them? Or do I get a warning before going over the limit? That would be ace to know so that I can plan how I run this project, thanks so much,
Sent from my iPhone
- JotForm SupportJanAnswered on January 09, 2016 at 07:47 PM
Actually, once you reach the limits, your account/form will automatically be disabled. It means that no submission will come through because the form is inacessible.
You will be notified once you are about to reach the limit. Our system will send you an email indicating about the status of your account and will recommend you to upgrade.
If you need more clarifications, let us know. Thanks!