What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Zip code field not recognizing text

    Asked by debcamba on January 08, 2016 at 06:00 PM

    The zip code field in my contract form is not recognizing text. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on January 09, 2016 at 11:31 AM

    I was able to enter a 'Test' value into a Zip Code field and then submit your form.

    If the issue still persists, please let us know.

  • Profile Image

    Answered by debcamba on January 12, 2016 at 09:46 AM
    Thank you.
    Sent from my iPhone
  • Profile Image

    Answered by victor on January 12, 2016 at 12:36 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please let us know. We will be glad to help.