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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Zip code field not recognizing text

    Asked by debcamba on January 08, 2016 at 06:00 PM

    The zip code field in my contract form is not recognizing text. 

    Page URL:
    https://form.jotform.com/debcamba/DCPContractandModelRelease

    zip code
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    JotForm Support

    Answered by Mike on January 09, 2016 at 11:31 AM

    I was able to enter a 'Test' value into a Zip Code field and then submit your form.

    If the issue still persists, please let us know.

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    Answered by debcamba on January 12, 2016 at 09:46 AM
    Thank you.
    Sent from my iPhone
    ...
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    Answered by victor on January 12, 2016 at 12:36 PM

    On behalf of my colleague, you are welcome. If you have any other question or issue, please let us know. We will be glad to help.