What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    DNS issue

    Asked by platinumwhis on January 08, 2016 at 07:28 PM

    Hello our form:



    is having calendar issues. The widget keeps saying "Unable to resolve the servers DNS address". It has been tried on multiple computers and our cache and cookies have been cleared. Can you please help? 

    Page URL:

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    Answered by victor on January 09, 2016 at 12:15 PM

    Sorry for this inconvenience. I have just cloned your form and was able to view the calendar widget properly.

    If you are still having issues, please let us know and we will be glad to assist.

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    Answered by Tina  on January 11, 2016 at 12:48 PM


    I am still getting the DNS error on my PC and Ipad. Even when I cloned the form, it still comes up with the error.


  • Profile Image

    Answered by victor on January 11, 2016 at 02:15 PM

    Sorry for this inconvenience. I have just reviewed your form and did notice that you had issue with the DATE RESERVATION WIDGET. When viewing your form I got the error "INVALID PARAM". When I removed that widget and re-inserted  it. I was able to view the calendar properly.

    Please let us know if this helps.