DNS issue

  • Profile Image
    platinumwhis
    Asked on January 08, 2016 at 07:28 PM

    Hello our form:

    http://www.jotform.com/platinumwhis/owner-calendar

     

    is having calendar issues. The widget keeps saying "Unable to resolve the servers DNS address". It has been tried on multiple computers and our cache and cookies have been cleared. Can you please help? 

  • Profile Image
    victor
    Answered on January 09, 2016 at 12:15 PM

    Sorry for this inconvenience. I have just cloned your form and was able to view the calendar widget properly.

    If you are still having issues, please let us know and we will be glad to assist.

  • Profile Image
    Tina 
    Answered on January 11, 2016 at 12:48 PM

    Hello,

    I am still getting the DNS error on my PC and Ipad. Even when I cloned the form, it still comes up with the error.

     

  • Profile Image
    victor
    Answered on January 11, 2016 at 02:15 PM

    Sorry for this inconvenience. I have just reviewed your form and did notice that you had issue with the DATE RESERVATION WIDGET. When viewing your form I got the error "INVALID PARAM". When I removed that widget and re-inserted  it. I was able to view the calendar properly.

    Please let us know if this helps.