What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by ninahkat on January 08, 2016 at 08:34 PM

    Hello Jotform...

    What is happening with your forms?

    Something always go wrong, specially when I need to create the notifications to other emails.

    After that error, form's design is erased and all the works is missed!

    Please! Help with this. THANK YOU!

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    Answered by victor on January 09, 2016 at 01:23 PM

    Sorry for the inconvenience. I have just cloned your form and did not have any issues. I added new fields and modified the email notification. Once I saved the form and opened it in my browsers, all changes were saved correctly.

    If you are still having issues, please let us know and we will be glad to help.