Needing help Not getting forms emailed

  • butteredbunnscafe
    Asked on January 8, 2016 at 8:54 PM

    I havent received any forms submitted since the first of the year. But checking online signing into my account I have received 8 new submissions but I havent got them in my email

     

     

    Thanks

    Andy Bunn 

    918-540-2866

     

  • butteredbunnscafe
    Replied on January 8, 2016 at 9:12 PM

    This problem started the first of year. That is when I received my last form submitted.  Has anyone else had this problem?

  • azvirtualtour
    Replied on January 8, 2016 at 10:47 PM

    Yes there are a couple of us that have posted this problem.

  • Mike
    Replied on January 9, 2016 at 2:34 PM

    @Butteredbunnscafe,

    According to account email history, some email alerts failed. It looks like that email delivery to your address has been restored now. Have you removed your email address from our bounce list in order to fix this?

    Needing help Not getting forms emailed Image 1 Screenshot 20

    @Azvirtualtour,

    If you are still facing email delivery issue, please update original thread, so we will be able to check this further.

    https://www.jotform.com/answers/740105

    Thank you.