What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Needing help Not getting forms emailed

    Asked by butteredbunnscafe on January 08, 2016 at 08:54 PM

    I havent received any forms submitted since the first of the year. But checking online signing into my account I have received 8 new submissions but I havent got them in my email




    Andy Bunn 



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    Answered by butteredbunnscafe on January 08, 2016 at 09:12 PM

    This problem started the first of year. That is when I received my last form submitted.  Has anyone else had this problem?

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    Answered by azvirtualtour on January 08, 2016 at 10:47 PM

    Yes there are a couple of us that have posted this problem.

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    JotForm Support

    Answered by Mike on January 09, 2016 at 02:34 PM


    According to account email history, some email alerts failed. It looks like that email delivery to your address has been restored now. Have you removed your email address from our bounce list in order to fix this?


    If you are still facing email delivery issue, please update original thread, so we will be able to check this further.


    Thank you.