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  • Profile Image

    Quantity Gift Registry Widget not decreasing its quantity

    Asked by uflarissa on January 09, 2016 at 01:41 PM

    I use the Widget "Gift Registry Quantity" for class sign-ups on my forms. However, the widget does not seem to be working. As people register for the classes the quantity is not decreasing - it stays the same. This is happening for all classes.

    -Larissa

    Page URL:
    http://form.jotform.us/form/50097220228145

    quantity gift
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 10, 2016 at 02:04 AM

    Hello Larissa,

    I was able to reproduce the problem on my test form https://form.jotform.com/60091387210953. I have now escalated this to our higher team for further investigation, you will be informed via this thread once this is fixed.

    Thanks!

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    JotForm Support

    Answered by TitusN on January 15, 2016 at 02:48 AM

    Hello,

    This is now fixed.  The Quantity Gift Registry should return the correct count. 

    Please accept our apologies for the downtime.