Quantity Gift Registry Widget not decreasing its quantity

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    Asked on January 09, 2016 at 01:41 PM

    I use the Widget "Gift Registry Quantity" for class sign-ups on my forms. However, the widget does not seem to be working. As people register for the classes the quantity is not decreasing - it stays the same. This is happening for all classes.


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    Answered on January 10, 2016 at 02:04 AM

    Hello Larissa,

    I was able to reproduce the problem on my test form https://form.jotform.com/60091387210953. I have now escalated this to our higher team for further investigation, you will be informed via this thread once this is fixed.


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    Answered on January 15, 2016 at 02:48 AM


    This is now fixed.  The Quantity Gift Registry should return the correct count. 

    Please accept our apologies for the downtime.