ANother image file has disappeared

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    Asked on January 09, 2016 at 04:47 PM

    Following up on my earlier email, yet another image file has become inaccessible.


    What is going on here?  I have not used up either my submission or storage allocation so why can I not access these files?  This is totally unacceptable.

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    Answered on January 10, 2016 at 11:46 AM


    I can see you have posted your same concern on this thread : 

    Are you still having the issue ? 


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    Answered on January 10, 2016 at 12:46 PM
    Yes and it has been answered. I have moved the photos off your server and
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    Answered on January 10, 2016 at 03:27 PM

    Great! I believe that the issue is now resolved for you. If you have any questions in this regard, we request you to follow-up on the other thread. We will be happy to help.

    Thank you for using Jotform!!