ANother image file has disappeared

  • celtsoc
    Asked on January 9, 2016 at 4:47 PM

    Following up on my earlier email, yet another image file has become inaccessible.

     

    What is going on here?  I have not used up either my submission or storage allocation so why can I not access these files?  This is totally unacceptable.

  • Kevin Support Team Lead
    Replied on January 10, 2016 at 11:46 AM

    Hi,

    I can see you have posted your same concern on this thread : http://www.jotform.com/answers/740554--URGENT-Uploaded-photos-no-longer-available 

    Are you still having the issue ? 

    Thanks.

  • celtsoc
    Replied on January 10, 2016 at 12:46 PM
    Yes and it has been answered. I have moved the photos off your server and
    ...
  • Kiran Support Team Lead
    Replied on January 10, 2016 at 3:27 PM

    Great! I believe that the issue is now resolved for you. If you have any questions in this regard, we request you to follow-up on the other thread. We will be happy to help.

    Thank you for using JotForm!!