What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I add a file to my form, for users to download and later upload?

    Asked by MuseumsAlaska on January 09, 2016 at 08:42 PM

    How do I add a template form for users to fill out and upload?

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    Answered by Carina on January 10, 2016 at 12:47 PM

    If you need to have a document online so that users can download and the upload on the same form:

    1. First you need to have your document hosted online. There are several free services to host files online.

    2. Copy the document's url.

    3. Then you can add a text field, add the text that will contain the hyperlink (i.e.: "click here to download your file").

    4. Select the download text ("click here to download your file") and select the insert/edit link icon:

    5. Paste the url:

    6. Click complete:

    You can test and clone the demo form:  


    Let us know if we can assist you further.   

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    Answered by MuseumsAlaska on January 10, 2016 at 04:59 PM

    Thank you -- I appreciate your help!

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    JotForm Support

    Answered by Chriistian on January 11, 2016 at 01:13 AM

    On behalf of my colleague, you are most welcome. Do inform us if you have any other concerns. Regards.