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  • Profile Image

    PayPal integration and having different categories

    Asked by kevinpclarke on January 10, 2016 at 08:39 AM

    Dear Support.

     

    We are using the PayPal payment plugin which is generally fine. However, we have a UK competition coming up which means we will have different categories for users to view and select for payment. I notice even with Multiple selections selected I cannot have a header for each category for example see below I’m trying to add Catgory 1, Category 2 and Category 3 , These are just names but it makes it easier for readers to see the sections and then what they pay for underneath each category . Is there a way to do this?

     

    Category 1

    Test 1 £40

    Test 2 £30

    Test 3 £40

     

    Category 2

    test 1 £50

    test 2 £20

     

    Category 3

    Test 1 £30

     

    Test 2 £20

     

    Regards

    kevin

    sections selected paypal paypal integration sub-products add options
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 10, 2016 at 01:55 PM

    Hello kevin,

    If I understand your question correctly, you want to show categories in your payment question. Is that correct?

    Though there is no built in feature but with a little workaround, it is possible to achieve your requirement. You may like to take a look at the following guide which should help you:  http://www.jotform.com/help/178-How-to-Have-Sub-Category-or-Sub-Labels-on-an-Order-Form 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by kevinpclarke on January 10, 2016 at 03:46 PM
    Hi Ashwin,
    Yes this is my very problem. Thanks for your suggestion I'll give it a try 
    Regards
    Kevin
    (Sent from Outlook on IOS)
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  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 10, 2016 at 10:33 PM

    Hello Kevin,

    You are welcome.

    Do try out the workaround mentioned in the guide and get back to us if you have any issues.

    Thank you!

  • Profile Image

    Answered by kevinpclarke on January 11, 2016 at 05:46 AM
    Hi Ashwin,

    I managed to set it up as per your instructions and it works as expected which is great. The only other option required if possible is there a way for the users to be only allowed to select one entry from each category, but not necessarily every category. So they may enter the top two categories but not the last one ?

    Sorry for all the questions

    Thanks for your help
    Kevin


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  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 11, 2016 at 07:21 AM

    Hello Kevin,

    Unfortunately, it is currently not possible to achieve your requirement. The categories which you have created is just a logical workaround.

    To achieve your requirement you will have to download your form's full source code and add custom javascript code to ensure only one checkbox is clicked. The following guide should help you how to grab your form's full source code:  http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form

    Please be noted that you will not be able to upload the form's source code back to Jotform. You will have to host it yourself in your own server.

    Thank you!

  • Profile Image

    Answered by kevinpclarke on January 11, 2016 at 08:46 AM
    Hi Ashwin,

    Thanks for your quick reply. I guessed this was the case. I’ll work with what have already as I don’t want to me messing with the source code.

    Do you know if the PayPal app will be updated with features like this in the future as these would be useful?

    Thanks for your help

    Kevin

    ...
  • Profile Image
    JotForm Support

    Answered by Jan on January 11, 2016 at 12:10 PM

    I'm not sure if Paypal app will be updated with this kind of feature any time soon.

    As I understand, you want to limit your user to only choose one option on each category. I'm not sure if you are aware that in the products section, you can actually add other options on each product. Please check this guide: Create Sub-products based on a Product Option

    Please check this demo form that I've created. You can clone the form so that you can review the products section in the payment tool.

     

     

    Let us know if you have any questions. Thank you.

  • Profile Image

    Answered by kevinpclarke on January 11, 2016 at 01:46 PM
    Hi Jan,

    Many thanks I’ll take a look at this other option

    Kind regards
    kevin

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  • Profile Image

    Answered by kevinpclarke on February 08, 2016 at 11:46 AM
    Hi Support,

    For the life of me I cannot seem to work out how you re-produced your demo below. “For Demo Form Sub-Products” Which may suit our needs if I can get it working for our example.

    I’m trying to add two Categories Named SINGLES and ARTISTIC and under each I have what you call products in my language it is classes listed below. Basically our members can only select one from SINGLES and One from ARTISTIC

    Any help you can offer or even if you can add a few lines so I can add the rest so I get the hang of it would be appreciated? The form this is for is https://form.jotform.com/60355646829970

    Thanks for your help
    Regards
    Kevin

    SINGLES
    o S1(M) Masters – must be 21 before 1 July 2015 (no upper age limit)
    o S2(G) Gold – must be 21 before 1 July 2015 (no upper age limit
    o S3(S) Silver – Class I – must be 21 but not 38 before 1 July 2015
    o S4(S) Silver – Class II – must be 38 but not 48 before 1 July 2015
    o S5(S) Silver – Class III – must be 48 but not 58 before 1 July 2015
    o S6(S) Silver – Class IV – must be 58 before 1 July 20115 (no upper age limit)
    o S7(B) Bronze - Class I - must be 21 but not 38 before 1 July 2015
    o S8(B) Bronze - Class II - must be 38 but not 48 before 1 July 2015
    o S9(B) Bronze - Class III - must be 48 but not 58 before 1 July 2015
    o S10(B) Bronze - Class IV - must be 58 before 1 July 2015 (no upper age limit)
    o S11(PB) Pre-Bronze – Class I - Must be 21 but not 38 before 1 July 2015
    o S12(PB) Pre-Bronze – Class II - Must be 38 but not 48 before 1 July 2015
    o S13(PB) Pre-Bronze - Class III - Must be 48 but not 58 before 1 July 2015
    o S14(PB) Pre-Bronze - Class IV - Must be 58 before 1 July 2015 (no upper age limit)

    ARTISTIC

    o AF1(G) Gold
    o AF2(S) Silver
    o AF3(B) Bronze
    o AF4(PB) Pre-Bronze


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  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 08, 2016 at 01:12 PM

    Hello Kevin,

    I did check your form #60355646829970 and found that you are adding it in radio button question and that is the reason why you are not able to achieve your requirement. You should actually add a payment question in your form and then you will be able to do that. 

    I cloned your form and added payment question with desired options. Please check the screenshot below how to add achieve this:

     

    Please take a look at the following cloned form where I made the changes:  https://form.jotform.com/60385118922961 

    Feel free to clone this for for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by kevinpclarke on February 09, 2016 at 12:46 PM
    Many thanks Ashwin for this help it all makes sense now.

    Many thanks again

    Regards
    Kevin

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