PayPal form not redirecting to PayPal upon submission

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    Asked on January 10, 2016 at 12:52 PM


    We still have the above problem. In chrome it doesn't redirect you to paypal but instead directs you to the thank you screen. 


    Please could you solve this problem.


    Thanks you in advance.



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    Answered on January 10, 2016 at 01:03 PM

    A PayPal form is supposed to redirect user to the PayPal payment page if the total is different from 0.

    Your test form seems to be working properly at the moment.

    If the issue still persists, please provide us with a web/form link in question. Thank you.

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    Answered on January 11, 2016 at 02:00 AM

    It still does not work for me.

    This is the link to my form:

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    Answered on January 11, 2016 at 09:51 AM

    To avoid this issue, you need to set correct field to the value for your Paypal wizard. In your case, you need to set "Get Amount From" value as "Booking Total €" . Please, see it from the below:


    With that way, Paypal tool's value won't be equal to zero and it redirects the user to the Paypal's checkout page. Please, try this one and let us know the results.



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    Answered on January 21, 2016 at 09:38 AM