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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't hide the terms and conditions widget

    Asked by SunbridgeInstitute on January 10, 2016 at 04:18 PM

    Hello, I'm trying to hide the terms and conditions widget under certain circumstances (see screen shot of conditions), but it is not working. Can you help?

    Page URL:
    http://www.jotform.com//?formID=60096521541955

    Screenshot
    and can't hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 10, 2016 at 11:25 PM

    Hello SunbridgeInstitute,

    I did check your form and found that found that your form fields "Any 5-day course selected?" and "Any 3-day course selected?" is hidden fields and you have added conditions to insert values.

    Since you have not selected any default value in the fields, the conditions are not triggered when the form is loaded. Please set the default value of your number fields to "0" and that should solve your problem. Please check the screenshot below on how to set the default value of number fields:

     

    Hope this helps.

    Do get back to us if the issue persists or you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on January 11, 2016 at 12:16 PM

    Hello SunbridgeInstitute,

    You are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!