Can't hide the terms and conditions widget

  • SunbridgeInstitute
    Asked on January 10, 2016 at 4:18 PM

    Hello, I'm trying to hide the terms and conditions widget under certain circumstances (see screen shot of conditions), but it is not working. Can you help?

    Jotform Thread 741034 Screenshot
  • Ashwin JotForm Support
    Replied on January 10, 2016 at 11:25 PM

    Hello SunbridgeInstitute,

    I did check your form and found that found that your form fields "Any 5-day course selected?" and "Any 3-day course selected?" is hidden fields and you have added conditions to insert values.

    Since you have not selected any default value in the fields, the conditions are not triggered when the form is loaded. Please set the default value of your number fields to "0" and that should solve your problem. Please check the screenshot below on how to set the default value of number fields:

    Cant hide the terms and conditions widget Image 1 Screenshot 20

     

    Hope this helps.

    Do get back to us if the issue persists or you have any questions.

    Thank you!

  • Ashwin JotForm Support
    Replied on January 11, 2016 at 12:16 PM

    Hello SunbridgeInstitute,

    You are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!