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    Integration of 'Fullname' field of freshdesk with jotform field doesn't happen

    Asked by slotownprint on January 10, 2016 at 08:17 PM

    Integration of 'Fullname' field of freshdesk with jotform field doesn't happen

    Screenshot
    JotForm fullname Freshdesk
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    JotForm Support

    Answered by Chriistian on January 11, 2016 at 04:46 AM

    Hi,

     

    Please make sure that the mapped fields are the same in the form where you integrated freshdesk. I don't seem to see any Full Name field on the form http://www.jotform.com/form/60055109352346

     

    Do inform us if you need further assistance,
    Regards.