Integration of 'Fullname' field of freshdesk with jotform field doesn't happen

  • slotownprint
    Asked on January 10, 2016 at 8:17 PM

    Integration of 'Fullname' field of freshdesk with jotform field doesn't happen

    Jotform Thread 741089 Screenshot
  • Chriistian Jotform Support
    Replied on January 11, 2016 at 4:46 AM

    Hi,

     

    Please make sure that the mapped fields are the same in the form where you integrated freshdesk. I don't seem to see any Full Name field on the form http://www.jotform.com/form/60055109352346

     

    Do inform us if you need further assistance,
    Regards.