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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to I keep the credit card number on order form?

    Asked by jaspjames on January 10, 2016 at 08:35 PM

      How to I keep the credit card number on order form from appearing in Notifier to customer.

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    JotForm Support

    Answered by ashwin_d on January 11, 2016 at 04:53 AM

    Hello jaspjames,

    I did check your form and found that you have fields which is asking your users to input their credit card details.

    Please be noted that you should not ask credit card information from your users. If you need to process payments, please use one of our integrated payment tools. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. It's just a matter of time and our anti-phishing filter will disable your form and suspend your account.

    I have deleted the credit card number fields from your form.

    Coming back to your question: If you use any of our integrated payment tool, it is not possible to capture and display credit card number on your email alerts.

    Thank you!