- recruitmentmanagerAsked on January 11, 2016 at 04:40 AM
We have noticed that the submission data for forms used with EU datacenters are not working with the app. Do we know when this will be fixed? Meanwhile, is there an option to have the data moved to the US Servers?
- JotForm SupportMikeAnswered on January 11, 2016 at 10:34 AM
The issue has been already escalated to our Development Team, but unfortunately, we cannot provide any ETA at this time for when it will be fixed. You will be updated via this thread when we have any news.
You can deselect the Europe Datacenter option, and then try the iOS/Android App to see if that makes any difference.