- andrehcorreaAsked on January 11, 2016 at 06:31 AM
suddenly all my forms have stopped working. how can I solve this?
- CharlieAnswered on January 11, 2016 at 11:06 AM
Apologies for the inconvenience that this might have caused you.
Your forms were disabled because they are in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. To avoid being auto-suspended again, please have your form in English and translate it to your own language by following this guide: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual.