What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Photos take long time to upload

    Asked by DP  on January 11, 2016 at 09:38 AM

    I have a form where I need to capture 3 photos. The form is trying to submit these photos for over 2 min now and still not completed submission. It submits quickly where there are 1 or 2 photos. Can you suggest why this may be happening and how I can resolve this?

     

     

    Page URL:
    http://www.jotform.com//?formID=53074842103145#

    long time Long 3 and not completed min
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    JotForm Support

    Answered by BDAVID on January 11, 2016 at 12:23 PM

    I tested the widget and did not have any problem:

    could you please simply clone your form and try with the cloned version? http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    Let us know if you need more help, we will be glad to assist you.