How do I change from a Premium to Free account?

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    Asked on February 09, 2012 at 12:44 PM

    I'd like to change my account from premium (9.95 a month) to a free account. How do I do this?

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    Answered on February 09, 2012 at 01:11 PM

    We can do that for you. 

    Just please confirm you want your subscription canceled as of now.



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    Answered on February 10, 2012 at 11:17 AM
    Yes, I would not like the subscription renewed for the next month. When
    does my month of Premium subscription end? I would like it cancelled after
    that ends.
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    Answered on February 10, 2012 at 11:49 AM

    I went ahead and cancelled your subscription. You will no longer get charged from here on out, but your account will still enjoy premium status until the time you paid for expires, which is on the 20th of this month.

    Should you need assistance with anything else, please do not hesitate to ask. Thank you very much for doing business with JotForm!