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    Can I send a certain email under certain conditions?

    Asked by SunbridgeInstitute  on January 11, 2016 at 11:05 AM

    I was hoping that I could send my "Automated Invoice" email when a person answers: "Choose your payment method" as "My School Requires an Invoice."

    Now that I have the email set up, I can't seem to figure out how to apply logic so that this email can be triggered.

    Is this possible? If not, how can I send an automated invoice (with custom data from the form) only under these conditions?

    Thank you so much!

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    JotForm Support

    Answered by Kiran on January 11, 2016 at 01:14 PM

    You can select Change Email Recipient from the conditions wizard to choose the email to be sent to a different email address. Please see the screenshots below :

    Please be noted that when a condition is set for a notifier, it will be triggered only when the condition is true.

    Hope this information helps! 

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    Answered by SunbridgeInstitute on January 11, 2016 at 01:46 PM

    Thank you. I saw this before, but I didn't think it applied to my situation. (The condition title is a little misleading. I would have picked it if it said "set conditions for emails" or something like that)

    So are you saying that nobody else will get this particular email unless it meets that condition? If so, that's exactly what I want. 

    Thank you again!


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    JotForm Support

    Answered by Kiran on January 11, 2016 at 02:55 PM

    Yes. The recipients mentioned in the condition shall only receive the email if the condition set is true. If the condition is false, the email will not be triggered.  

    Please get back to us if you need any further assistance. We will be happy to help.