What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms are not working.

    Asked by Thiago Torrano  on January 11, 2016 at 11:34 AM

    Hi, there!

    My forms are not working in my website. Is there some problem with the JotForm?

    Thank You!

    Best Wishes.

    Page URL:

  • Profile Image

    Answered by Boris on January 11, 2016 at 01:33 PM

    Your account marketingnt was automatically suspended by our Phishing Detector tool, which is why your forms became unavailable. This usually happens when forms are asking for some illegal or suspicious information, such as banking or credit card details, or login credentials.

    As I do not see any such activity being performed in your forms, I have reactivated your account now, and it seems to work fine at the moment. Your forms should once again be working:


    Please let us know if you run into any issues again, and we will be happy to help.