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  • Profile Image

    Orderable list warning message flashes quickly

    Asked by Nagui Bihelek  on January 11, 2016 at 12:46 PM

    When I am using orderable list and set field as required, the first time the user presses next to go to next page without changing anything a message flashes in red, but does that so fast that you can't read it. I suspect that should stay on the screen, and should say something like "you haven't changed anything, if you want to keep the list as is, press next again to continue".

     

    See attached sample form.

    Page URL:
    https://form.jotform.com/53633817191256

    required field message orderable list next sample form attached
  • Profile Image

    Answered by victor on January 11, 2016 at 02:47 PM

    Thank you for contacting us. As you indicated, if you have not made any changes. A warning message appears and disappears very quickly.

    I have created a ticket for our back end team. As soon as we have any information or update, we will be informing you.

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    Answered by naguibihelek on January 12, 2016 at 06:27 PM

    Also, I just looked at the email I receive when someone submits their form and they didn't change anything, the email I receive has none of the results. Yet, when I login to look at submissions online, everything is there as it should
    .
  • Profile Image

    Answered by victor on January 12, 2016 at 07:44 PM

    Thank you for the update. I just cloned your form and submitted to test forms.

    The first with no change and got a notification with all the fields properly. The second form, I added some data, I also got the notification with the correct data.

    Can you please indicate if you are still having issues. We will be glad to take another look.

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    Answered by naguibihelek on January 12, 2016 at 07:56 PM

    It's happening on this form.

    https://form.jotform.com/60098998325268 Here is the email I got

     

    Question Answer
    Full name: Nagui Bihelek
    Company name  
    E-mail naguibihelek@gmail.com
    Year of birth:  
    Gender  
    1 At work, a person should:  
    2 At work, a person is supposed to:  
    3 At work, I like to:  
    4 At work, I am convinced because of what I:  
    5 At work, one should be rewarded for:  
    6 At work, I understand a new task:  
    7 At work, a person needs to:  
    8 At work, on a new task, I want to:  
    9 At work, I know a task is well done when:  
    10 At work, the best rules of conduct would be:  
    11 At work, I am good at:  
    12 At work, I recognize good performance in others when I:  
    13 At work, I would like tasks where I:  
    14 At work, I am confident about new people:  
    15 At work, I like to:  
    16 At work, it is important to:  
    17 At work, I want to:  
    18 At work, I would like to start projects:  
    19 At work, I am best when I:  
    20 At work, I am happy when:  
    21 At work, a person should:  
    22 At work, a person is supposed to:  
    23 At work, I like to:  
    24 At work, I am convinced because of what I:  
    25 At work, a person should:  
    26 At work, I understand a new task:  
    27 At work, a person needs to:  
    28 At work, with a new task I want to:  
    29 At work, I am best when I:  
    30 At work, the best rules of conduct would be:  
    31 At work, I like to:  
    32 At work, I recognize others are good when I:  
    33 At work, I like tasks where I:  
    34 At work, I am confident about new people:  
    35 At work, I like to:  
    36 At work, it is important to:  
    37 At work, I want to:  
    38 At work, it is important to:  
    39 At work, I am best when I:  
    40 At work, I am happy when:
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    Answered by naguibihelek on January 12, 2016 at 07:59 PM

    Interesting thing, Ijust noticed after posting that. This was a clone of another form, and Age and Gender are not even part of this new form. They were moved when I created this. These are responses based on the old form. I don't even have those questions any more. Not sure what's going on.

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    Answered by naguibihelek on January 12, 2016 at 08:16 PM

    Just did it again, and changed every single item. Questions are still incorrect , and still none of the answers in the email. Small sample below.

     

    Question Answer
    Full name: Nagui Bihelek
    Company name Test company
    E-mail naguibihelek@me.com
    Year of birth:  
    Gender  
    1 At work, a person should:  
    2 At work, a person is supposed to:  
    3 At work, I like to:  
    4 At work, I am convinced because of what I:  
    5 At work, one should be rewarded for:  
    6 At work, I understand a new task:  
    7 At work, a person needs to:  
    8 At work, on a new task, I want to:

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    JotForm Support

    Answered by Chriistian on January 13, 2016 at 12:51 AM

    Hi,

     

    I cloned the form and I can see that the error still flashes quickly. The ticket for this issue is still open, which means our developers are currently working on it. We will inform you on this thread once there are any updates about this bug.

     

    Do inform us if you have any other concerns,
    Regards.

  • Profile Image

    Answered by naguibihelek on January 31, 2016 at 08:16 PM

    Any update on these two problems?

    - Empty results

    - Next with no changes flashes error

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 31, 2016 at 09:40 PM

    So far the ticket for this issue is still open which means our developers are still working on it. I checked your form and it does still flash quickly when I click next. We will inform you on this thread once there are any updates.

     

  • Profile Image

    Answered by naguibihelek on February 01, 2016 at 03:45 AM
    Thanks.
    What about the second problem report on this same thread? Will that be handled at the same time?
    Best regards,

    Nagui Bihelek
    President and CEO
    Business and Executive Coach
    www.businessedgecoaching.com www.naguibihelek.com
    www.actioncoach.com www.languageofinfluence.com
    210, 7710 5th Street SE, Calgary. T2H 2L9
    Direct line: (403) 475 1575 | Fax: 403-451 1438 | Main office: 403-455 1577 | Cell: 403-616 4087

    Subscribe to our Newsletter
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on February 01, 2016 at 07:49 AM

    @naguibihelek

    In order to avoid confusion, let me create a separate thread for the other issue. Here's the URL: http://www.jotform.com/answers/761444

    Thank you.

  • Profile Image
    JotForm Support

    Answered by TitusN on April 18, 2016 at 04:01 AM

    Hello,

    Error validation for the orderable list has been fixed. 

    We appreciate your patience - please check and let us know. 

    Thanks!