What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Responder and Submission form

    Asked by marbleworksiowa on October 11, 2010 at 03:56 PM

    When someone fills out the form, I get this confusing email back. 

    What I am utilizing is the Power Tool of Matrix. 

    All I see is numbers or letters with commas.  Very confusing.

    email responder back

     

    However, if you look in the submissions part of Jotform, it looks readable: (this is what we want sent to our client's email)

     

    correct looking responder but it's in the submissions area.




    How do I get the responder looking like the submission one?

     

    Peg

    Submissions JotForm
  • Profile Image
    JotForm Founder

    Answered by aytekin on October 12, 2010 at 02:50 AM

    I added this to our bug list.

    I think for now you should make the "Submissions" page public (but set a password to it) and then send your client the URL provided.

  • Profile Image

    Answered by marbleworksiowa on October 12, 2010 at 10:32 AM

    Aytekin,

    Thanks for adding this to your bug list.  :) 

    How do I make the "Submissions" page public?

    Thanks for the great work on the forms.

    Peg

     

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 12, 2010 at 10:35 AM

    See the screenshot on my post above. That describes how to make the Submissions page public.

  • Profile Image

    Answered by marbleworksiowa on October 13, 2010 at 09:57 PM

    When will the bug be fixed?  I did a test email and got the same result.

     

    Peg

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 14, 2010 at 07:37 AM

    It is in our list but it might take a long while before we can get to it.

  • Profile Image

    Answered by serkan on February 17, 2011 at 03:14 AM

    This bug has been fixed now. Thanks for reporting