Form Support

Responder and Submission form

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    marbleworksiowa
    Asked on October 11, 2010 at 03:56 PM

    When someone fills out the form, I get this confusing email back. 

    What I am utilizing is the Power Tool of Matrix. 

    All I see is numbers or letters with commas.  Very confusing.

    email responder back

     

    However, if you look in the submissions part of Jotform, it looks readable: (this is what we want sent to our client's email)

     

    correct looking responder but it's in the submissions area.




    How do I get the responder looking like the submission one?

     

    Peg

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    aytekin
    Answered on October 12, 2010 at 02:50 AM

    I added this to our bug list.

    I think for now you should make the "Submissions" page public (but set a password to it) and then send your client the URL provided.

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    marbleworksiowa
    Answered on October 12, 2010 at 10:32 AM

    Aytekin,

    Thanks for adding this to your bug list.  :) 

    How do I make the "Submissions" page public?

    Thanks for the great work on the forms.

    Peg

     

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    aytekin
    Answered on October 12, 2010 at 10:35 AM

    See the screenshot on my post above. That describes how to make the Submissions page public.

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    marbleworksiowa
    Answered on October 13, 2010 at 09:57 PM

    When will the bug be fixed?  I did a test email and got the same result.

     

    Peg

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    aytekin
    Answered on October 14, 2010 at 07:37 AM

    It is in our list but it might take a long while before we can get to it.

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    serkan
    Answered on February 17, 2011 at 03:14 AM

    This bug has been fixed now. Thanks for reporting