What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    In regards to jotform dropbox, if i am on the free plan and am at form say 99, will i get the chance and a warning to upgrade?

    Asked by Brian Rutherford  on January 11, 2016 at 02:43 PM

    I am worried that the end user of the form would get a message that they could not send the form due to something on my end.  

    JotForm dropbox and in
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    JotForm Support

    Answered by Kiran on January 11, 2016 at 04:39 PM

    Are you referring to 99th or 100th submission of your form? Please be noted that free subscription plan is limited to receive 100 submissions/10 payments/100MB of storage space. You'll be notified once your account has reached 80% of account limits. You may then upgrade your account. Generally, it is provided with a day or two to upgrade the account when the account is overlimit. If the account is not upgraded, the forms will be disabled and cannot receive any further submissions. The submission counter will be reset on the first day of the following month.

    Hope this information helps! Please let us know if you have any other questions. We will be happy to help.