- travelsimplifiedAsked on January 11, 2016 at 02:54 PM
I clicked on Jotforms generic forms. paid to upgrade my account with Jot Form
Now when I try to send one of my MY FORMS I created...it sends a generic form only.
I am sending them by signing into my job form account.
Clicking on the form I want to send
Clicking on edit form
Clicking on Publish then share.
and it sends a generic form
- JotForm SupportKiranAnswered on January 11, 2016 at 05:29 PM
I'm not sure if you mean to disregard your question. I see that your account is now holding Free subscription. I notice that there is a refund of the latest charge on your account.
If you need any further assistance, please let us know. We will be happy to help.
- travelsimplifiedAnswered on January 11, 2016 at 05:46 PMI cancelled my payment to jot form. Thank you anyway
Sent from Outlook Mobile
- JotForm SupportChriistianAnswered on January 12, 2016 at 12:52 AM
Feel free to contact us again if you have any other concerns.