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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't figure out how to change the email address that applications that our completed on my website

    Asked by aaron513 on January 11, 2016 at 04:01 PM

    My website is advanceucash.Com. 

    Page URL:

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    Answered by victor on January 11, 2016 at 08:50 PM

    Could you please elaborate a bit more on what you are looking for? Are you looking to modify the information submitted in your form? In these case, change the email address provided?

    The form entries can be edited from Submissions page.

    How to view Submissions

    Or are you looking to modify the recipient email that emails are sent to?

    If you want to receive email Notification on that email address you need to set Email Notification and inside of Email Notification you need to set that email inside of Recipient E-mail.

    Inside of this article you can find out how to set Email Notification.


    Hope this will help. Let us know if you need further assistance. 

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    Answered by aaron513 on January 12, 2016 at 11:46 AM
    I am trying to change the email where the applications are sent to once someone completes the application.
    Kyle Johnson
    Advance U Cash
    4997 Houston Road
    Florence, KY 41042
    859-746-2274 Office
    859-746-0839 Fax
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    Answered by victor on January 12, 2016 at 01:54 PM

    Thank you for the update and clarification. As indicated above, you just require to modify the recipient address in your notification. To enter this setting, open the email notification in question and press theREPLY-TO AND RECIPIENT SETTING

    Once in the setting, just enter the new recipient address where the notification will be sent to

    Please let us know if this helps.

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    Answered by aaron513 on January 12, 2016 at 10:46 PM

    Thanks for your patience. Got it fixed thanks to your help 
    Kyle JohnsonAdvance U Cash4997 Houston RoadFlorence, KY 41042859-746-2274 Office859-746-0839 Fax
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    JotForm Support

    Answered by Chriistian on January 13, 2016 at 02:38 AM

    On behalf of my colleague, you are most welcome. Feel free to contact us again if you have any other concerns. Regards.