US date stamp format on Notification e-mails although EU-Asia-DMY is set

Dear Support Team,

The problem is not solved because the date & time stamp on e-mail is not the EU-Asia-DMY way. Please see the attached mail. The date has submitted for winter date but stamp shows as is the clients make this reservation for July term. That is a huge problem and puts the operation in a risky way.

How we can solve this problem? I wish the system stamps the actual letters of the Month rather than complicated numbers ! 

Cordially..

Hi,

Thank you for contacting us.

Could you provide us the link to your form please ? 

I was unable to find an account related to you, since I can not see your email and you posted your questions using  a guest account.

We will wait for your response.

Thanks.