long loading form on my website.

  • aetrec
    Asked on January 12, 2016 at 6:15 AM

    For about two weeks is a very long loading form on my website. Because of this, the whole site is loaded for a long time. What is the cause, help?

    Thnaks.

    Andrey.

  • aetrec
    Replied on January 12, 2016 at 6:22 AM

    long loading form on my website Screenshot 20

  • victor
    Replied on January 12, 2016 at 11:02 AM

    Sorry for this inconvenience. I was able to verify what you are indicating. It seems that your pages is waiting approximate 1.7 minutes for your form.

    long loading form on my website Screenshot 20

    You indicated this this started about two weeks ago. Approximately at the time, we experienced issues on our server. Due to this, our team implemented more security protocols. This could be the reason of the delay.

    Is is possible, if you can remove and re-embed your form. This could help resolve the issue.

    Please let us know if this helps.

  • aetrec
    Replied on January 12, 2016 at 2:47 PM

    Many Thanks! It working!

  • victor
    Replied on January 12, 2016 at 3:41 PM

    Glad we were able to assist. If you have any other issue or question, please let us know. We will be glad to help.