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  • Profile Image

    BASIC changes to the Email Notifier AND no empty fields!

    Asked by Effie  on January 12, 2016 at 06:38 AM

    Hi There!

     

    I need to create an email notifier that is looking a bit different that the default you supply. First the headers in the form "Questions" and 'Answers' are nothing to do with our business and I would like it to be: 'Article' and 'Quantity'.

     

     

     

    Second I get all the field in the email as a one bunch!  I like to separate each group of fields (et Bedrooms. Kitchen, Lounge etc)  at least with spaces and header to say what in each section. (screenshot attached - its only a short example, but mostly will get it with many lines from different groups)

     

    Third - the two columns are 'pushed' to the left with not enough space between them.

     

    Now...if I go head and edit the notifier I'll have to 'unlock the data' which will results with a print of all my 1000 empty fields that I am not interested in!

    So..what would be your solution to implement a few very BASIC changes and still be able to send it WITHOUT empty fields?

     

    Thanks!

    Effie McNair

    Page URL:
    http://transaustremovals.com.au/test-2/

    Screenshot
    quantity different create
  • Profile Image
    JotForm Support

    Answered by beril on January 12, 2016 at 11:41 AM

    You can edit your notification easily with Jotform.

     I need to create an email notifier that is looking a bit different that the default you supply. First the headers in the form "Questions" and 'Answers' are nothing to do with our business and I would like it to be: 'Article' and 'Quantity'.

    Second I get all the field in the email as a one bunch!  I like to separate each group of fields (et Bedrooms. Kitchen, Lounge etc)  at least with spaces and header to say what in each section. (screenshot attached - its only a short example, but mostly will get it with many lines from different groups)

    Third - the two columns are 'pushed' to the left with not enough space between them.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image
    JotForm Support

    Answered by beril on January 12, 2016 at 11:43 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/742572

  • Profile Image

    Answered by Effie  on January 12, 2016 at 07:23 PM

    Thanks...I know how to edit the notifier, but when I "lock" it it revert to the default and I LOSE all my edit...

     

    Looking forward for a solution

    Thanks

    Effie

  • Profile Image
    JotForm Support

    Answered by beril on January 12, 2016 at 09:09 PM

    I've also tested it on your cloned form. I am sorry to say that, if you lock the data table there is no way to edit your notification. The whole changes will revert back to original state.

    Here is how it works:

     

    On the other hand, you can unlock it again. It will warm you for loosing the ability to hide empty fields.

    If you unlock it, you can customize the table, but you will loose the ability to hide the empty fields.

    Please, check the guide below for more information.

    http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    I hope this information is useful for you.

    Let us know if you need further assistance. We will be happy to assist you.

  • Profile Image
    JotForm Support

    Answered by jonathan on January 13, 2016 at 01:25 AM

    If you have responded lately to this thread using your email, your latest message did not reach us.

    Please use this link http://www.jotform.com/answers/742294 instead to reply again.

    Thanks.