What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to edit reply to forum post.

    Asked by grade4pagasa on January 12, 2016 at 09:07 AM

    Hi. I noticed that i wasn't able to edit my reply to a particular thread just now.

    Also, the JotForm server was inaccessible for about 30 minutes just now. 

    What could be causing these?


    - Randy

  • Profile Image

    Answered by grade4pagasa on January 12, 2016 at 09:09 AM

    Just to make sure, I tried to edit the post above, to no avail. 

    And i can only add notes by replying to the same thread.

    It always redirects me to https://www.jotform.com/answers whenever I click the Edit button.

  • Profile Image

    Answered by grade4pagasa on January 12, 2016 at 09:11 AM

    Here's the animated gif of the process I'm talking about. 




  • Profile Image

    Answered by victor on January 12, 2016 at 12:35 PM

    Than you for contacting us and very sorry for this inconvenience. It seems that we had a small issue on our servers. Our team has already fixed the issue.

    If you still experience problems with the forum. Please let us know and we will immediately fix the issue.

  • Profile Image

    Answered by AA_C on January 13, 2016 at 05:07 PM

    Issue still exists

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 13, 2016 at 09:58 PM

    Thanks for reporting. I was able to reproduce this problem. I have now raised this to our developers for a resolution. You will be informed here once this is fixed.