What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Import an existing form to new account

    Asked by shadow80 on January 12, 2016 at 10:01 AM

    Dear All,

    I've created this form https://form.jotformeu.com/guest_53501972000039/preiscrizioni-esperienza-vermouth

    as a guest and now I want to clone to my new Jotform account.

    Unfortunately when i try to import it, the system replies "Form not found: Form Id is missing or irregular"

    Could you please help me?

    Thank you!

    JotForm jotformeu jotform account New JotForm
  • Profile Image

    Answered by shadow80 on January 12, 2016 at 12:01 PM

    Anybody could help me please?

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    JotForm Support

    Answered by david on January 12, 2016 at 02:31 PM

    Hi,

    I have moved the form from your Guest account to your registered account.  Your form and submissions should now be available from your current account.

    If there is anything else we can assist you with, let us know and we will be happy to help.

  • Profile Image

    Answered by shadow80 on January 13, 2016 at 03:58 AM

    Thank you so much David.

    Have a nice day!

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    JotForm Support

    Answered by beril on January 13, 2016 at 07:53 AM

    On behalf of my colleague, you are most welcome. We are glad to hear that the issue is resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by Sagacasting on June 13, 2016 at 03:57 PM

    I have the same problem. I want to clone this form:

    https://form.jotformeu.com/snomannen/sagacasting

    into the new account named sagacasting

    best regards.