NOT RECEIVING SUBMISSIONS TO MY EMAIL

  • DRDhair
    Asked on January 12, 2016 at 10:48 AM

     

    I am not receiving the submissions that customers send from my websites.
    i get a submission sent to my jotform iphone app but not any to my email.not receiving some emails after a submission. I see the submission in jotform, but im afraid my customer did not receive
  • David JotForm Support
    Replied on January 12, 2016 at 12:19 PM

    Hi,

    My apologies, our email queue was backed up for a bit this morning but the email should now have gone through.  If emails from this morning or any new ones still do not arrive on your end, let us know and we will be happy to have another look.