What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need support on email notifications not being sent

    Asked by aeromotiveuser on January 12, 2016 at 10:52 AM

    Its starting to become apparent you people don't care about customer service or quality of your service! Jotform should pay me back for the customers I am missing!

    JotForm OR
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    Answered by pcurtis on January 12, 2016 at 10:59 AM

     

    TOTALLY AGREE!! 

    THIS IS MADNESS WHAT ARE WE PAYING FOR??

    YOU CANNOT IGNORE CUSTOMERS PAYING FOR YOUR SERVICE - HOW DO YOU THINK WE LOOK TO OUR OWN CUSTOMERS??

    TIME TO SERIOUSLY CONSIDER AN ALTERNATIVE.

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    JotForm Support

    Answered by david on January 12, 2016 at 12:34 PM

    Hi,

    My apologies, our email queue was backed up for a bit this morning but the email should now have gone through.  If emails from this morning or any new ones still do not arrive on your end, let us know and we will be happy to have another look.