I need support on email notifications not being sent

  • aeromotiveuser
    Asked on January 12, 2016 at 10:52 AM

    Its starting to become apparent you people don't care about customer service or quality of your service! Jotform should pay me back for the customers I am missing!

  • pcurtis
    Replied on January 12, 2016 at 10:59 AM

     

    TOTALLY AGREE!! 

    THIS IS MADNESS WHAT ARE WE PAYING FOR??

    YOU CANNOT IGNORE CUSTOMERS PAYING FOR YOUR SERVICE - HOW DO YOU THINK WE LOOK TO OUR OWN CUSTOMERS??

    TIME TO SERIOUSLY CONSIDER AN ALTERNATIVE.

  • David JotForm Support
    Replied on January 12, 2016 at 12:34 PM

    Hi,

    My apologies, our email queue was backed up for a bit this morning but the email should now have gone through.  If emails from this morning or any new ones still do not arrive on your end, let us know and we will be happy to have another look.