This account was cancelled the end of November. We were billed in December and now in January. How do I get it to stop?

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    Asked on January 12, 2016 at 10:53 AM
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    Answered on January 12, 2016 at 01:26 PM

    I have totally cancelled your subscription and set back your account to our free plan. I have also refunded your last payment. Expect the refund returned to your card within 4-10 business days.