What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    This account was cancelled the end of November. We were billed in December and now in January. How do I get it to stop?

    Asked by voteyesHPISD on January 12, 2016 at 10:53 AM
  • Profile Image
    JotForm Support

    Answered by Welvin on January 12, 2016 at 01:26 PM

    I have totally cancelled your subscription and set back your account to our free plan. I have also refunded your last payment. Expect the refund returned to your card within 4-10 business days.