The layout of my JotForm is not printing properly.

  • ffacamp
    Asked on January 12, 2016 at 11:55 AM

    whenever I try and print the jotform, it is not printing or emailing properly and the layout goes all wrong

  • Charlie
    Replied on January 12, 2016 at 2:32 PM

    Could you please provide us a screenshot of the problem? Or any details that would help us check the layout you are receiving. Are you referring to the PDF submissions or the email notification?

    If you are referring to the PDF submission, it has a fixed PDF layout, however, you can edit it by using our "Customize PDF" feature found under the "Get PDF" button. However, please note that "Customize PDF" feature will make your PDF submission on a paper like layout, this means the layout is fixed and does not adjust.

    The layout of my JotForm is not printing properly Screenshot 30

     

    If you are referring to the email notification, you can change the email template by editing it under the "Emails" wizard.

    The layout of my JotForm is not printing properly Screenshot 41

     

    We'll wait for your response.

  • ffacamp
    Replied on January 12, 2016 at 3:50 PM

    I think that fixed it for the most part, whenever I try and print straight from the forms page it doesn't show a proper layout but I can work around that.

     

    Thanks for your help

     

  • jonathan
    Replied on January 12, 2016 at 5:58 PM

    Thank you for updating us on the status and letting us know all is good now.

    Please don't hesitate to contact us again anytime should you require further assistance.

    Regards