What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to cancel an account that is no longer relevant. We are paying $19.00 a month for nothing.

    Asked by voteyesHPISD on January 12, 2016 at 01:07 PM
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    JotForm Support

    Answered by david on January 12, 2016 at 03:40 PM


    I see my colleague has already followed up in your other thread:


    According to our logs, he did indeed cancel the subscription and refund your most recent payment.

    If there is anything else we can assist you with, let us know and we will be happy to help.