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Totals on Notification email differ from Totals on form screenAsked by SunbridgeInstitute on January 12, 2016 at 01:12 PM
In testing my form, I selected 2 courses, which gives an Initial Total of $1065, and after the form does it's calculations based on Conditional Logic, it shows that the Total Tuition is $955. This $955 transfers fine into all the correct fields like the Payment tool and the "Preview Answers" page. Everything looks totally fine until I get the Notification email. On this, every "total" field shows $1065 instead of the $955 which should be showing in the Total Tuition and the Total Tuition Calculation. Please see the screen shot below. Why am I getting incorrect values in my email? Thank you.
Thank you for contacting us.
I checked your form and I can see it's sending the correct data, for example on this submission :
This is the submission in the Submissions Page :
This is in the email sent to you:
I have also checked your conditions and I can see you have created them properly, and they are working fine on my end.
Could you please try again ?
Do let us know if you are still getting the issue, if possible, provide us the steps to replicate it since I was unable to reproduce it.
We will wait for your response.