What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled

    Asked by hospitaljunkie on January 12, 2016 at 03:12 PM

    I am aware that guest users are only allowed up to 10 submissions a month. So i've signed up for the free plan, but my form is still disabled.

    Page URL:
    arcanenet.com/form.html

    form is disabled Submissions a allowed
  • Profile Image
    JotForm Support

    Answered by BDAVID on January 12, 2016 at 05:11 PM

    Your forms ares suspended because we do not allow asking for login credentials: http://www.jotform.com/terms/

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you agree to have those fields removed, we can activate your account.