My form is disabled

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    Asked on January 12, 2016 at 03:12 PM

    I am aware that guest users are only allowed up to 10 submissions a month. So i've signed up for the free plan, but my form is still disabled.

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    Answered on January 12, 2016 at 05:11 PM

    Your forms ares suspended because we do not allow asking for login credentials:

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    If you agree to have those fields removed, we can activate your account.