What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we hide/remove jotform name/logo from submission

    Asked by sanjayews on January 12, 2016 at 03:18 PM

    Hi Team

     

    Can we hide/remove jotform name/logo from submission including noreply@jotform.com id, we want to use jotform as white label instead of displaying jotform name

     

    Example:

     

    1. When we receive submission, then we receive from noreply@jotform.com id - we want to use ours

    2. In the submission, jotform's logo/name displays, but we want to hide/remove, is this possible?

    3. Can we display our own company logo instead of jotform in the received submission?

    JotForm name label white label
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 12, 2016 at 05:16 PM

    Hi,

    Thank you for contacting us.

    You can edit or remove the logo from the email notification, just open the email and then click on the logo, then you can delete it or simply edit it with your custom logo : 

    In regards to your custom email address, I have moved your question to this new thread : http://www.jotform.com/answers/743062 

    This is in order to assist you better and avoid talk about two different topics in the same thread.

    We will assist you there.

    Hope this will help you with the image in the email notification.

    Regards.

  • Profile Image

    Answered by sanjayews on January 19, 2016 at 02:49 PM

    Thanks