What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When I hit submit on my form it does not submit.

    Asked by mursion on January 12, 2016 at 04:18 PM

    Right now the submission feature does not seem to be working.  I hit submit and the icon changes to "please wait" and never gives my confirmation message.  I tried on a mac on Fireefx and safari, same thing.  Then I moved to my PC on firefox and same result.  Then I cloned my form and tried that one, and got the same result.

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    JotForm Support

    Answered by jonathan on January 12, 2016 at 06:19 PM

    I checked your jotform http://www.jotform.us/form/53615566881162 and I noted that there were existing Condition rules on the form that have error on them.

    I suggest you clean the form first by removing deleted or broken conditions on it since it can affect the behaviour of the form as well.

    Please try this first and test the form again. Let us know if issue still remains.