When I hit submit on my form it does not submit.

  • mursion
    Asked on January 12, 2016 at 4:18 PM

    Right now the submission feature does not seem to be working.  I hit submit and the icon changes to "please wait" and never gives my confirmation message.  I tried on a mac on Fireefx and safari, same thing.  Then I moved to my PC on firefox and same result.  Then I cloned my form and tried that one, and got the same result.

    Page URL: https://form.jotform.com/mursion/mursion-scheduling-form-new
  • jonathan
    Replied on January 12, 2016 at 6:19 PM

    I checked your jotform http://www.jotform.us/form/53615566881162 and I noted that there were existing Condition rules on the form that have error on them.

    When I hit submit on my form it does not submit Screenshot 20

    I suggest you clean the form first by removing deleted or broken conditions on it since it can affect the behaviour of the form as well.

    Please try this first and test the form again. Let us know if issue still remains.

    Thanks.