What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Delete Submission App is not working

    Asked by coigis on January 12, 2016 at 04:29 PM
    I have the "Auto Submission Deleter" app, which is supposed to delete the submission forms and clear the upload space. But every time it only deletes the forms but not clearing the space
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    JotForm Support

    Answered by david on January 12, 2016 at 06:27 PM

    Hi,

    I have deleted the files that remained in error.  Your account should be well below its limits once again.

    If there is anything else we can assist you with, let us know and we will be happy to help.