how do I recover my key?

  • Profile Image
    Asked on January 12, 2016 at 04:43 PM
  • Profile Image
    Answered on January 12, 2016 at 06:57 PM


    Are you referring the your generated key when encrypting a form ? 

    Unfortunately, there is not option to recover it, you will have to generate a new one if you do not have the current key you are using to access your submissions.

    Also, I have to tell you even if you generate a new key, you will not be able to see the previous encrypted data.

    Feel free to contact us if you need more help.