- drharriottAsked on January 12, 2016 at 04:43 PM
- JotForm SupportKevin_GAnswered on January 12, 2016 at 06:57 PM
Are you referring the your generated key when encrypting a form ?
Unfortunately, there is not option to recover it, you will have to generate a new one if you do not have the current key you are using to access your submissions.
Also, I have to tell you even if you generate a new key, you will not be able to see the previous encrypted data.
Feel free to contact us if you need more help.