What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do I recover my key?

    Asked by drharriott on January 12, 2016 at 04:43 PM
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    JotForm Support

    Answered by Kevin_G on January 12, 2016 at 06:57 PM


    Are you referring the your generated key when encrypting a form ? 

    Unfortunately, there is not option to recover it, you will have to generate a new one if you do not have the current key you are using to access your submissions.

    Also, I have to tell you even if you generate a new key, you will not be able to see the previous encrypted data.

    Feel free to contact us if you need more help.