What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to set a custom email address ?

    Asked by sanjayews on January 12, 2016 at 05:15 PM
    1. When we receive submission, then we receive from noreply@jotform.com id - we want to use ours
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    JotForm Support

    Answered by Kevin_G on January 12, 2016 at 05:19 PM


    You can do it by following this guide : http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert 

    Do let us know if you need more help, we will be glad to assist you.


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    JotForm Founder

    Answered by aytekin on January 19, 2016 at 05:26 PM

    We believe you replied to this email but we did not get your reply. Please go to this URL and post your reply online, instead of sending an email reply:



    By the way, another solution is to use your own SMTP account: