What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel Auto Renewal

    Asked by nausus on January 12, 2016 at 06:11 PM

    I just bought the one youer Bronce account How can I cancel autorenewal? Just simply downgrade to FREE now? And till the end of pre-paid period will the accout be still in Bronze?

    auto renewal and downgrade to free in end
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    JotForm Support

    Answered by Kiran on January 12, 2016 at 10:19 PM

    Yes. You are right. Once you click on downgrade the subscription will be cancelled and your account will be scheduled to downgrade to Free by the end of current subscription period.

    Hope this information helps!