the form "callback" is displayed through time

  • Profile Image
    Viktor 
    Asked on January 12, 2016 at 07:41 PM

    site bs-media.ru

    <script src="//jotformeu.com/min/g=feedback2" type="text/javascript">
    new JotformFeedback({
    formId:'51111917233344',
    base:'http://jotformeu.com/',
    windowTitle:'Заказ звонка с сайта bs-media.ru',
    ...

     

    if click on link "Заказать звонок", press Esc, and then click again on link - i see empty form - see screenshot.

    Error in Mozilla (last version) and Chrome.

     

  • Profile Image
    Kevin_G
    Answered on January 12, 2016 at 11:46 PM

    Hi,

    Thank you for contacting us.

    I followed the steps as you provided, I first clicked on the button and have pressed the Esc Key on my Keyboard and the form won't load, then I close the window and open the form again and I can see it loads properly.

    Could you please try again ? 

    Do let us know if you are still getting the issue.

    Thanks.