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dbisAsked on January 12, 2016 at 11:56 PM
Dear Jotform support,
We are a education school from hong kong. And our network is working on behind of a proxy array from our ISP.
From last week, we found that there is some java get object request blocking by your site hosting, i believe.
and here is a list of our proxy server address I can find:
210.87.255.235
210.87.255.226
210.87.255.225
can you please help to unblock them, if possible, please help to unblock the whole 210.87.255.X.
thanks
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dbisReplied on January 13, 2016 at 12:05 AM
also we find another proxy ip : 210.87.255.255
Thanks
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Chriistian Jotform SupportReplied on January 13, 2016 at 4:01 AM
Hi,
I have white-listed the following IP:
210.87.255.235
210.87.255.226
210.87.255.225
210.87.255.255
Please confirm if these IP have been unblocked on your end.
We will wait for your reply,
Regards. -
dbisReplied on January 21, 2016 at 7:19 PM
Things are all good now. Thanks for your help!
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Chriistian Jotform SupportReplied on January 21, 2016 at 8:39 PM
I am glad to know that everything is good now. Do inform us if you have any other concerns. Cheers.