Please unblock our proxy gateway

  • Profile Image
    dbis
    Asked on January 12, 2016 at 11:56 PM

    Dear Jotform support,

     

    We are a education school  from hong kong. And our network is working on behind of a proxy array from our ISP.

    From last week, we found that there is some java get object request blocking by your site hosting, i believe.

    and here is a list of our proxy server address I can find:

    210.87.255.235

    210.87.255.226

    210.87.255.225

     

    can you please help to unblock them, if possible, please help to unblock the whole 210.87.255.X.

     

    thanks

  • Profile Image
    dbis
    Answered on January 13, 2016 at 12:05 AM

    also we find another proxy ip : 210.87.255.255

    Thanks

  • Profile Image
    Chriistian
    Answered on January 13, 2016 at 04:01 AM

    Hi,

     

    I have white-listed the following IP:

    210.87.255.235

    210.87.255.226

    210.87.255.225

    210.87.255.255

    Please confirm if these IP have been unblocked on your end.

     

    We will wait for your reply,
    Regards.

  • Profile Image
    dbis
    Answered on January 21, 2016 at 07:19 PM

    Things are all good now.  Thanks for your help!

  • Profile Image
    Chriistian
    Answered on January 21, 2016 at 08:39 PM

    I am glad to know that everything is good now. Do inform us if you have any other concerns. Cheers.